SAP Basis Experince : 7 yrs
Implimentation : 2 Life cycle End to end
Upgrade : Hands on upgrade exposer
Migration : Homogenous /Heterogenous System refersh
Key skill : SAP BASIS ,Netweaver,New Dimensional Technology ,EP,XI,APO,SRM,CRM,
Other Skill - Oracle/SQL server DBA, Unix admin /Window
Certification : Basis ,Netweaver ,Solman,OS/DB Migration ,
Manage all basis activity performed by the infrastructure basis team members.
- Develop post implementation support strategy.
- Work with functional teams to develop a cut over strategy, plans, and execution
- Participate in project status meetings and project reviews
- Responsible for keeping track of and bringing closure to all activities initiated by the Infrastructure Team
- Accept responsibility for achieving the objectives and deliverables of the Infrastructure Team
- Identify required resources and skills
- Develo (1.) Ensure The SLA of all the Track & SLA voilation
Team Meetings with all the stakeholders
Implementation & Tracking of SIP & CIP
Ensure A-CSAT target should achieve & improvement plans to be created for less scoring areas
Ensure organizational awareness, new changes in Customer organization
Ensure timely perperation of matrix, presentation for customer review and meetings
Quaterly team meetings & skip meetings
Review of Track members & Track leads on monthly basis
Responsible for all the issues related to rotation / progress of the employee who are recruited within the OMC
Ensure the Training Calender should be available & updated on a monthly basis
BRQ should be raised & invoice should be generated in timely manner
Review Budget Vs Actual Cost, Analyse the deviation & plan
Updatation of RA modules
Ensure teams to work on VCI portal
Work with TL to give more value addition to customer & Track scored be done
Coordination among Transport, Admin, Quality
Ensure that all required associate should be nominated in CJ
Desired Candidate Profile
Education-
UG: B.Tech/B.E. - Computers
PG:M.Tech - Computers
Doctorate:Any Doctorate - Any Specialization, Doctorate Not Required
Company Profile:
HCL Technologies