Responsibilities
Service & Delivery Management
- Main responsibility to handle change request with the ability to analyze functional / technical specification, business processes and then enhance current programming in order to meet the user requirements.
- Ensure adherence of deliverables within Global Template
- Effectively uses knowledge of SAP and SAP ABAP; understand industry technical knowhow and best practices to use as a reference for business process enhancement that is able to provide the right solution to users
Service & Delivery Execution
- Investigate issues and provide resolution
- Provide services in assisting users to better utilize the SAP system
- Provide solutions / technical enhancement to better utilize current system in meeting users’ requirements and change requests
- Contribute continuous improvement of Global Template
- Provide solution and deliver services of high professional level, with quality and meet customer’s expectation
Compliance
- Ensure professional change control on technical programming and enhancements in compliance to defined policies and procedures
- Ensure alignment to Global Template requirements
- Team Player & Responsive
- Be able to work together with other members and responsive to users’ requests in order to deliver good solutions on time
Requirements
- Bachelor or Diploma in Information and Communication Technology or related fields,
- At least 2 years relevant SAP experience.
- Hands on experience in Project implementation and ABAP programming, end users business processes and Technical subjects, with at least 2 end to end project full cycle.
- Has held Project Team Member roles in SAP Implementation and rollout projects
- Able to communicate effectively with all level of staff, vendor/suppliers, orally and/or in writing both in English. Bahasa Malaysia/ Mandarin / Thai would be an added advantage.
- Analytical, responsible, innovative and able to work under minimum supervision.
- Team player –create strong morale and spirit in his/ her team, shares and win s and success, creates a feeling of belonging in the team.
- Knowledge in the following are required :
- ABAP Dynpro Programming
- WebDynpro ABAP/Java
- ABAP Report & Interface
- ABAP Data Dictionary
- BAdI
- User-Exit
- SAP Enhancement Framework
- SAP Smartforms and SAPscript
- ABAP RFC/BAPI
- WebDynpro ABAP/Java
- ABAP Report & Interface
- ABAP Data Dictionary
- BAdI
- User-Exit
- SAP Enhancement Framework
- SAP Smartforms and SAPscript
- ABAP RFC/BAPI