Looking for a SAP CRM Consultant for Parsppany , NJ. Please go through the
below JD and let me know if your have any Suitable consultants.
Please respond me at sharath.kumar@panzersolutions.com
Client: Chartis
Role: SAP CRM with ITSM
Location : Parsippany , NJ
Duration : 1-2 Years Contract
ITSM. Is a must. IT Service Management (ITSM) is a process-based practice
intended to align the delivery of information technology
(IT<http://searchdatacenter.techtarget.com/definition/IT>)
services with needs of the enterprise, emphasizing benefits to customers.
ITSM involves a paradigm shift from managing IT as stacks of individual
components to focusing on the delivery of end-to-end services using best
practice<http://searchsoftwarequality.techtarget.com/definition/best-practice>process
models.
ITIL <http://searchdatacenter.techtarget.com/definition/ITIL> (Information
Technology Infrastructure Library) is a globally recognized collection of
best practices for information technology (IT) service management.
SAP CRM 7.x Expert with extensive experience in the combined CRM technical
and Functional skill sets. This role will work in the Solution Manager 7.1
environment customizing the CRM features for ITSM
Required Qualifications:
5+ years of experience in SAP CRM application development
7+ years of experience in SAP Technology programming and development
experience
SAP ABAP programming and development experience in implementing SAP CRM
7.1/7.0 solutions a must
Expert level technical knowledge on BOL, BADI, EEWB, GENIL, SAP Archive
Link, ACE, SAP Workflow.
Strong technical development experience on SAP CRM 7.0.1 is required
Knowledge of CRM specific BADIs, RFCs, Function Modules, Webdynrpos /
Classes, and other SAP services is plus
Experience with IC Web development, Web UI development, IC web client
components, BSP framework development using component workbench, WebDynpro
a must have
Proven skills in both SAP R/3, ECC 6.0 and CRM programming techniques
including dialog programming, CRM backend and ECC integration, and CRM
Middleware
Knowledge of developing CRM Service management functionality and help desk
workflow a must have
Knowledge of CRM ISA framework, CRM ISA BADI, Function Modules, tables and
developing CRM ISA solutions
Experience with current version of SAP ECC 6.0, CRM 7.0 and enterprise
portal 6.x a must have.
Basic CRM functional knowledge must
Extensive design and development experience with SAP CRM UI technologies:
including ABAP Webdynrpo, IC Web, Web UI, ABAP Objects including BADIs and
Enhancement Framework.
Ability to communicate effectively both orally and in writing.
Excellent communication skills an absolute must have
Thanks and Regards,
Sharath Kumar
Technical Recruiter
Panzer Solutions LLC
45 Stuart Ave, K Norwalk CT 06850 USA
Office: 203-350-9567 Direct: 203-658-3531
Fax: 203-286-1457
E-mail:sharath.kumar@panzersolutions.com
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SAP CRM with ITSM --- Parsippany , NJ --- 1-2 Years Contract
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